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Frequently Asked Questions

There are plenty of sock styles available, but for now we only send regular crew socks. Those are socks that cover the ankles and part of your shin.

You can log in to your account here and change your address. Please let us know if you don’t receive the shipment at the new address within one month.

Absolutely! We now ship around the world. Prices for shipping vary per country. You can see the shipping price on the checkout page once you enter your address.

This makes us sad. We were really starting to feel a close bond with you. Please don’t go. But if you must, continue reading.
If you are on a monthly plan – meaning you didn’t prepay for a specific duration – you can cancel your subscription by logging into your account here, selecting your subscription and clicking on “cancel.” Please note that you cannot cancel retroactively.

You bet! Our payment processing is handled by Stripe, which is PCI compliant and super secure.

Yes, you can pick your socks … at Walmart. But not here. Sockbox has a highly trained staff in the art of sock curation. We will choose carefully and wisely and surprise you with cool new socks every month. It’s what we do!

If you choose a month-to-month subscription – meaning you did not prepay for a specific duration – you can cancel anytime. If you prepaid, you cannot stop the service. But we’re quite sure you will enjoy the socks every time they show up!

If you want them to they will! On the checkout page, you will see the option to write a message for the recipient along with a place for their email address. You can even choose the date you would like them to receive the email.

You certainly can! On the payment page, you will have the option to choose a recipient and include their address. You can even choose to write a message and have it sent to them.

We are sorry, but we do not allow returns. Each month, our sock stylists select high quality, fashionable socks from some of the top brands in the industry, so we think you will love them no matter what. If you do not, please send us a note via our contact page so we know not to send you similar socks in the future.

Socks are important to us and to you. You must have socks! First, double-check to make sure it is at least seven business days past the ship date for when you opened the account. If it is and you have not received your socks, fill out this form and we will look into it. Don’t worry. We know a month without socks is no fun at all. We will get you the socks you need!

In the United States, it should take no more than seven days from the time we ship the socks until you receive them. We ship our socks with the U.S. Postal Service. If you did not get your socks in a timely fashion, fill out this form and we will look into it right away.

We typically ship our socks on the 15th of the month. You should have them within seven days. If you do not, let us know!

We curate our socks from high-end brands like Happy Socks, Sock It To Me and Richer Poorer.

Sockbox is a sock subscription service. Every month, subscribers get awesome socks. We only send the highest quality socks from the most fashionable brands.